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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kim B

Kim B

July 7, 2026

5  out of  5
rating by Kim B
"The entire office is so easy to work with, I also love the fact that the office has multiple locations. I always get a quick response and everyone is always so eager to help and answer any questions I may have. Great company!"
We responded:
"Thank you, Kim! I'm delighted to hear that Tara has been such a great help to your family. She truly is amazing! If you ever need anything else, feel free to reach out."
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Michael Ott

July 3, 2026

1  out of  5
rating by Michael Ott
"Had been a customer for several years. Multiple employees verbally abused me several times over the phone. This agent may have been successful with a smaller amount of customers but is very obviously a bad employer causing her employees stress and anxiety. One disgruntled employee is a bad day, two is a coincidence...
A pattern of rude gestures, raised voices, and defensive behavior shows a stressed workplace.
Find yourself a smaller agent.
The structure of state farm corporate is made to incentivize each agent to cater well to their customers- most agents do not have more than 2 employees. This agent has many."
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Carrie Turpening

May 29, 2026

5  out of  5
rating by Carrie Turpening
"Jasmine was extremely kind, helpful and expedient with service! A great asset to the Allison Bash team"
We responded:
"Carrie, thank you for taking the time to leave us a review! I'm happy to hear that Jasmine provided you with such kind and efficient service. We're proud to have her on our team. Let us know if we can help with anything else!"
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Hunter Yoder

May 12, 2026

5  out of  5
rating by Hunter Yoder
"Working with Megan was awesome, got a killer rate! Worked with me 10 minutes before her closing time on a FRIDAY, (I apologize again) and was extremely patient with me!"
We responded:
"Hunter, thank you for sharing your experience! I'm so glad to hear that Meagan was able to assist you with patience and dedication, even at the end of the week. We appreciate your kind words and are always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
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Billy Henson

May 6, 2026

5  out of  5
rating by Billy Henson
"Awesome communication with the team, goes above and beyond for norm!!!"
We responded:
"Thank you, Billy! I'm happy you appreciated the communication with our team. We strive to provide excellent service and are glad it made a difference for you. If you need anything else, feel free to reach out!"
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Michael Hunt

March 31, 2026

5  out of  5
rating by Michael Hunt
"Very kind and helpful"
We responded:
"Thank you, Michael! I'm happy to hear that you found our service kind and helpful. Your satisfaction is important to us. Let us know if there's anything else we can assist you with!"
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matt Deadmond

March 28, 2026

5  out of  5
rating by matt Deadmond
"Chris was courteous helpful and got me a rate better than any other company to date.Thanks,Matt D."
We responded:
"Thank you for your feedback, Matt! I'm glad you found a rate that works well for you. We appreciate your trust in us and are here if you need anything else. Thanks for choosing us!"
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Angela Powell

March 27, 2026

5  out of  5
rating by Angela Powell
"Friendly, personal and professional"
We responded:
"Angela, thank you for your wonderful feedback! I'm happy to know you found our service friendly, personal, and professional. If you ever need anything else, feel free to reach out. Thanks for choosing us!"
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Laverne Powell

March 20, 2026

5  out of  5
rating by Laverne Powell
"Amzing team all the way around. They made my claim process so smooth and stress free. Best rates I have had for insurance home and auto. Ready and willing to help in any way possible. Absolutely love my State Farm team!"
We responded:
"Thank you, Laverne! I'm so happy to hear that our team made your claim process smooth and stress-free. It's great to know you're satisfied with the rates for your insurance. We truly appreciate your kind words and are always here to help with anything you need. Thanks for choosing us!"
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Santiago Fierro Suerez

March 20, 2026

5  out of  5
rating by Santiago Fierro Suerez
"Súper atención y amabilidad 100% recomendable"
We responded:
"¡Gracias, Santiago! Me alegra que hayas tenido una experiencia tan positiva con nosotros. Siempre estamos aquí para ayudarte con lo que necesites. ¡Gracias por recomendarnos!"
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daniel hutchison

March 10, 2026

5  out of  5
rating by daniel hutchison
"Long time customer and have had nothing but positive experiences with Allison Bash State Farm. I recently got a new vehicle and during the process I was able to quickly get an estimate for the insurance cost. When the deal was done, Sam helped me get my new coverage in place instantly! Very fast, friendly, and professional!"
We responded:
"Thank you, Daniel, for your kind words! I'm happy to hear that your experience with us has been positive, especially with your new insurance. Sam and the team always strive to provide fast and professional service. If you need anything else, feel free to reach out!"
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Howard Keys

March 4, 2026

5  out of  5
rating by Howard Keys
"They are so professional, and they go above and beyond for their customers"
We responded:
"Thank you, Howard! I'm happy to know you found our service professional and that we exceeded your expectations. Our team is dedicated to providing exceptional support to our customers. Let us know if there's anything else we can assist you with!"
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Howard Keys

March 4, 2026

5  out of  5
rating by Howard Keys
"Very professional and they go Above and beyond for their customer"
We responded:
"Thank you, Howard! I'm happy to hear that you found our service professional and that we exceeded your expectations. We’re committed to providing exceptional support to our customers. If you need anything else, feel free to reach out!"
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Kim Frailey

February 18, 2026

5  out of  5
rating by Kim Frailey
"Was looking for a good insurance company and I found one with State Farm. They met all my needs and at a reasonable price"
We responded:
"Thank you, Kim! I'm happy to know that we could meet your insurance needs at a price that works for you. If you have any questions or need further assistance, feel free to reach out anytime. Thanks for choosing us!"
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Natalie Selkers

February 5, 2026

5  out of  5
rating by Natalie Selkers
"They've always been very helpful and very friendly"
We responded:
"Hey, Natalie! Thanks for letting us know that our team has been helpful and friendly and that the pricing worked well for you. We appreciate you taking the time to share your experience and thank you for choosing us."
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naerok naerok

February 4, 2026

5  out of  5
rating by naerok naerok
"We’re very helpful and fast."
We responded:
"Thank you! I'm happy to know you found our service helpful and quick. We appreciate your feedback and are here for any of your insurance needs. Let us know if there's anything else we can assist you with!"
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benny mark

February 4, 2026

5  out of  5
rating by benny mark
"Very timely response to questions related to insurance coverage"
We responded:
"Hey, Benny! Thanks for letting us know that your questions were answered in a timely way, and we appreciate you taking the time to share your experience."
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aaron england

January 30, 2026

4  out of  5
rating by aaron england
"State Farm has taken care of tons of claims for me in a timely manner. I have been with State farm since I got my first car when I was 16. Now I am 48 and I have 3 cars insured, and home owners insurance . Only downfall is they r a little pricey. Thanks for being there for me Jake from State Farm, and Allison Bash in Mascoutah at the State Farm Insurance Agency!!"
We responded:
"Thank you, Aaron, for your long-standing trust and support! I'm glad to hear that we have been able to assist you with your claims over the years. I understand your concern about pricing, and I’m here to help explore any options that might better fit your needs. Feel free to reach out anytime!"
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Derek Murray

January 20, 2026

4  out of  5
rating by Derek Murray
"So far it’s been a pretty good experience dealing with them. They are very helpful when you call with an issue…"
We responded:
"Thank you, Derek, for sharing your experience! I'm glad to hear that you find our team helpful when you reach out. We’re committed to providing great service and are here for any questions or concerns you might have. Let us know if there's anything else we can assist you with!"
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haley hanson

January 15, 2026

5  out of  5
rating by haley hanson
"Getting renters insurance was easy and affordable!"
We responded:
"Thank you, Haley! I'm happy you found the process of getting insurance easy and affordable. If you have any more questions or need assistance in the future, feel free to reach out. We’re here to help!"
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Beth Albrecht

January 10, 2026

5  out of  5
rating by Beth Albrecht
"Melanie is helping me submit refund paperwork."
We responded:
"Thank you, Beth! I'm glad to hear that Melanie is assisting you with your refund paperwork. Our team is dedicated to providing excellent support. If you need any more help, feel free to reach out!"
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sharon nugent

January 9, 2026

5  out of  5
rating by sharon nugent
"Friendly, knowledgeable, available when needed."
We responded:
"Thank you, Sharon! I'm happy to know you found our team friendly and knowledgeable. We're always here when you need us. Let us know if there's anything else we can assist you with!"
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Bobby Johnson

January 6, 2026

5  out of  5
rating by Bobby Johnson
"Awesome service. Second to no one.Classy beautiful ladies with first class service, at the best rates ."
We responded:
"Bobby, thank you for your fantastic feedback! I'm happy to know you appreciated the service and rates. If there's anything else we can assist you with, feel free to reach out. Thanks for choosing us!"
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Sherry Bugle

December 15, 2025

5  out of  5
rating by Sherry Bugle
"Kennedy explained my policy very well!!"
We responded:
"Thank you, Sherry! I'm happy to hear that Kennedy provided a clear explanation of your policy. Our team is dedicated to ensuring you have a great experience. If you have any more questions or need assistance, feel free to reach out!"
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shelly Bryson

November 21, 2025

4  out of  5
rating by shelly Bryson
"Easy to talk to. Great experience"
We responded:
"Thank you, Shelly! I'm happy you found it easy to communicate with us and had a great experience. If there's anything more we can do for you, feel free to reach out!"